Privacy Policy

1. Personal data we collect

We collect the following personal data:

• Full name
• Email address
• Phone number
• Country of residence
• RFC (Tax ID, if invoice required)
• Payment information (processed by Stripe — we do not store card data)

2. Purpose of processing

Your data is used to:

• Process and confirm lodging reservations
• Manage payments through Stripe
• Issue invoices when requested
• Send reservation-related communications (confirmation, reminders, check-in)
• Comply with legal and tax obligations

3. Data transfers

Your data will not be shared with third parties without your consent, except with: payment processors (Stripe), email service (Resend), and competent authorities when required by law.

4. ARCO rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise them, email privacidad@kaania.com.

5. Data retention

Your data will be retained for as long as necessary to fulfill the described purposes and applicable legal obligations (minimum 5 years for tax purposes).

6. Cookies

This site uses technical and analytics cookies (Google Analytics) to improve user experience. You can disable them in your browser settings.

7. Changes to this policy

Any changes to this Privacy Policy will be published on this page with the update date.